Changelog
What we've shipped.
Every update, improvement, and new integration — in order. No marketing fluff, just what changed.
2.4.0
May 2025
Major
Returns Portal — GA
- Customer-facing returns portal with branded tracking page
- Self-service label generation — customers print their own return labels
- Automatic refund trigger on carrier scan (configurable)
- Restocking workflow with damage claim integration
- Returns analytics dashboard: return rate by SKU, channel, and carrier
2.3.0
Apr 2025
Major
Walmart Marketplace Integration
- Native Walmart Marketplace order sync — live, not beta
- Automatic tracking submission to Walmart on label generation
- OTDR compliance tracking in the dashboard
- Walmart orders appear in unified order queue alongside other channels
2.2.1
Mar 2025
Improvement
Rate shopping speed + DHL priority
- Rate comparison now returns in under 800ms (was 1.4s)
- DHL Express Worldwide added to rate comparison for international orders
- USPS rate hike routing: auto-deprioritizes USPS on affected service types when alternatives are within 15%
2.2.0
Feb 2025
Major
TikTok Shop Integration
- Native TikTok Shop order sync — first shipping platform with live TikTok Shop support
- Automatic tracking submission back to TikTok Shop
- Livestream surge mode: batch-process high-velocity order periods automatically
- TikTok Shop fulfillment SLA monitoring in the dashboard
2.1.0
Jan 2025
Major
Exception Alerts + Insurance Claims
- Automatic stall detection: packages with no scan activity for 26+ hours trigger alerts
- Customer auto-notification on stalls (configurable)
- One-click insurance claim filing from the shipment detail page
- Claim status tracking with carrier response timeline
2.0.0
Nov 2024
Major
Multi-Carrier Rate Shopping — Rewrite
- Complete rewrite of rate comparison engine — now supports USPS, UPS, FedEx, DHL simultaneously
- BYOCA (Bring Your Own Carrier Account) now free on all plans
- Lowest-rate auto-selection with configurable rules (e.g., “always prefer FedEx for zones 5+”)
- Side-by-side transit time + price comparison view
1.9.0
Oct 2024
Platform
Etsy Integration — In Development
- Etsy integration development started following Pirate Ship API severance
- Architecture complete: order sync, tracking submission, delivery confirmation
- Star Seller tracking rate metric compliance built into the data model
- Migration guide for Pirate Ship users published — waitlist open at /integrations/etsy