One click to file.
We handle the rest.
Insurance claims are the most painful part of shipping. LogixVast integrates claims management directly into the shipment detail page — detect, file, track, resolve. No phone calls, no fax machines.
See Claims in the DemoHow claims work in LogixVast.
Automatic detection
When a shipment is marked delivered but your customer reports non-receipt, or when a package shows damage on delivery scan, LogixVast flags it automatically.
One-click filing
From the shipment detail page, click "File Claim." LogixVast pre-fills the carrier claim form with shipment data, declared value, and tracking history. You add photos and description.
Claim tracking
The claim status shows in your dashboard: filed, under review, approved, paid. We display the carrier's current response timeline so you always know where you stand.
Resolution & payout
Carrier approves the claim → you receive the payout directly. Disputed claims are flagged with next steps. We don't take a cut of your claim payout.
Carrier claim coverage.
Up to $5,000 with Priority Mail Express. Ground Advantage: $100 included, up to $5,000 with declared value. Claims filed online — no post office visit.
Up to $100 included with every shipment. Additional coverage up to $50,000 with declared value. Claims submitted via LogixVast, not UPS's form.
Up to $100 included. Additional coverage up to $1,000 via FedEx Declared Value. Claims tracked to resolution within the dashboard.
Express shipments: up to $100 included. Additional coverage via DHL Declared Value. International loss/damage claims handled through LogixVast interface.
Stop losing money
to unfiled claims.
Insurance management is included on every LogixVast plan. Start your 30-day free trial.
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